Licences – Coach

Created by Katie Inge, Modified on Thu, 5 Jun at 10:24 AM by Katie Inge

As a coach, you are required to complete a number of licences designed and guided by your trainers. These licences are essential for your ongoing development and are prioritised within the learning platform.


Where to Find Your Licences

Licences are a top priority and will always appear at the top of your My Learning page. This ensures you can access them quickly and easily upon logging in.


Tracking Your Progress

Each licence displays:

  • Completion Percentage – showing how much of the licence you have completed.

  • Revalidation Percentage – indicating your progress toward maintaining a valid licence.


Messages and Notifications

If there are any updates or messages related to a licence, these will appear within the Licences box (e.g., "2 messages"). These messages could include:

  • Licence-specific updates

  • Communications from your trainers

You also have access to a Message Centre, where you can view and manage all communications from your trainers. This section also stores any shared files, such as PDFs, videos, and images.


How to Progress Through a Licence

To work through a licence:

  1. Log in to the platform.

  2. From the Home page, select the licence you want to work on.

  3. Navigate through the content as you would a standard learning module.

⚠️ Important: Some licence-related content may be found in multiple areas across the platform. However, for your progress to count towards licence completion, you must access the materials through the Licencing section specifically.
 Always complete each activity fully before moving on to the next.


Additional Licence Features

Each licence also includes:

  • An About section – providing an overview and key information.

  • Access to the Message Centre – where you can connect with trainers and track all shared resources and communication.


Revalidation Process

  • Some licences only need to be completed once.

  • Others may require revalidation to remain current.

  • To begin revalidation, you must first complete all original requirements.

  • Once completed, revalidation content will automatically unlock, guiding you through the next steps.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article