Managing your coaches

My Coaches (Club Admin access only)

The My Coaches page, located within the Club Admin settings section, allows you to invite, manage, and remove coaches from your club. This area is only accessible to users with Club Admin permissions.

Adding Coaches

You can add new coaches by sending them an email invitation with registration instructions.

To invite a coach:

• Click your initials/avatar in the top-right corner of the screen.
  
  

• Select Club Settings from the dropdown menu.
  
  

• Click My Coaches.
  
  

• Select Invite Coaches via email or CSV file.
  
  

• Enter the email address(es) of the coach(es) you wish to invite. / Upload the CSV file (do note you can download the example of the CSV file)
  
  

• Choose their role/permissions:
  
  

  • Coach – Standard access

  • Admin – Full access, including reports and the ability to manage coaches

  • Tier - Choose what tier you would like the user 
    (*Do note this is not available with all clubs and associations)
    
    

• Click Invite Coaches
  
  

Invited coaches will receive an email prompting them to register. Once registration is complete, they will appear as Active Users in your My Coaches list.

Editing Coach Details

After registration, coaches can manage their own information through the My Account section. However, Club Admins can also make changes on their behalf.

Club Admins can:

• Update the coach’s name, email address, or phone number
  
  

• Edit their profile picture or address
  
  

• Assign or remove Club Admin privileges
  
  

• Manage the groups the coach belongs to
  
  
  

To edit a coach’s details:

1. Navigate to Club Admin by clicking on your initials/avatar in the top-right corner of the screen > Club Settings > My Coaches.
   
   

2. Locate the coach you want to edit and click their name.
   
   

3. Make the required changes on the coach’s details page.

4. Click update at the bottom of the page to save all new details.
   
   

To amend or reset password:

• Users can do this via their club URL login page and selecting Forgotten password which will email the user with a link to reset their password.
  
  

• Alternatively reach out to support@coachesvoice.com and our team will be able to assist.